Rush Links Ltd delivers reliable and innovative IT solutions across the Globe, helping businesses boost performance, security, and efficiency through expert IT support, cloud, network, and virtualisation services.
Flexible SLA’s RushLinks Global, offers Flexible Service Level Agreements (SLAs): to give you customized, scalable support that aligns with your priorities, budget, and risk profile. Tailor-Made SLA Packages Define different SLA tiers for various device types (servers, storage, network, endpoints). Mix and match response models: 4-hour, same day, next-business day, or remote-only support. Choose coverage […]
24/7 Support At RushLinks Global, our 24/7 Support service is designed to back your operations at all times—remote, on-site or hybrid. We provide: 24×7 Help-desk & escalation: Our team is available around the clock to receive tickets, triage issues and dispatch engineers or parts as needed. Remote monitoring & diagnostics: We proactively monitor covered equipment […]
EOL EOSL Support At RushLinks Global, we deliver a dedicated support solution specifically for hardware that’s reached EoL/EoSL or is nearing that milestone: 1. Hardware Life-Cycle Assessment & Inventory AuditWe review your hardware portfolio — servers, storage, networking gear — identify which units are EoL/EoSL, warranty status, parts availability and risk points. 2. Tailored Service […]
Multivendor Support At RushLinks Global, our Multi-Vendor Support service is built to support your full IT hardware ecosystem — no matter how heterogeneous. Here’s what we provide: Consolidated Support ContractInstead of managing multiple maintenance agreements for different vendors, you get one unified contract with us. Vendor-Agnostic ExpertiseOur engineers are certified and experienced across a broad […]
