Rush Links Ltd delivers reliable and innovative IT solutions across the Globe, helping businesses boost performance, security, and efficiency through expert IT support, cloud, network, and virtualisation services.
At RushLinks Global, we deliver a dedicated support solution specifically for hardware that’s reached EoL/EoSL or is nearing that milestone:
1. Hardware Life-Cycle Assessment & Inventory Audit
We review your hardware portfolio — servers, storage, networking gear — identify which units are EoL/EoSL, warranty status, parts availability and risk points.
2. Tailored Service Level Agreements (SLAs)
We propose support levels aligned with business criticality: from next-business-day onsite response to 24×7 rapid dispatch, remote monitoring, parts replacement.
3. Multi-Vendor & Legacy Hardware Coverage
Support isn’t limited to one brand: we handle multi-vendor environments, legacy equipment and devices no longer covered by manufacturer.
4. Parts Management & Rapid Response
We maintain an extensive spare parts inventory, legacy components, module swaps and rapid field support to reduce downtime for EoL/EoSL systems.
5. Lifecycle Advice & Refresh Planning
While we support your existing hardware, we also provide recommendations on when to maintain vs when a refresh is strategic — helping you plan budget and infrastructure roadmap.
6. Single-Point Support & Simplified Maintenance
Rather than juggling multiple OEMs and contracts, you have one partner managing your EoL/EoSL hardware support — reducing complexity and overhead.
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Cost-efficient support model: enterprise-grade maintenance without the premium price of OEM EoSL contracts.
Legacy hardware expertise: we specialise in maintaining equipment beyond OEM support life.
Flexible engagement: pick the SLA and response model that suits your critical systems and budget.
Peace of mind: maintain support for your infrastructure, reduce downtime risk, avoid unsupported hardware surprises.
Strategic partner: beyond just support, we help you roadmap future refresh cycles and optimise your hardware investment.
When hardware reaches EoL, the manufacturer stops producing or selling the product. When it reaches EoSL (End-of-Service-Life), the manufacturer stops providing updates, repairs, support and parts. Without proper support, hardware becomes riskier to run — fewer updates, harder to find parts, higher downtime risk.
Yes — if you engage a specialist support provider. With the right maintenance and spare-parts strategy, EoSL hardware can remain in service safely and reliably for years. The key is to manage risk, maintain parts availability and monitor health. Third-party maintenance is a viable option.
Generally, alternative or third-party support for EoSL hardware is significantly cheaper than premium OEM EoSL contracts. Because OEMs often push refresh cycles, their post-support costs are higher. Using specialist support can save 30-70% in some cases.