Rush Links Ltd delivers reliable and innovative IT solutions across the Globe, helping businesses boost performance, security, and efficiency through expert IT support, cloud, network, and virtualisation services.
At RushLinks Global, our UPS Maintenance service is designed to provide comprehensive support for your power-backup system, suited to small/medium offices, clinics and enterprise rooms alike.
1. Full System Coverage
We support all major brands and models of UPS systems (single-phase, three-phase, modular setups). Our scope includes: batteries and battery banks, inverter/rectifier modules, fans & cooling systems, capacitors, control electronics, associated power conditioning and monitoring infrastructure.
2. Preventive & Proactive Maintenance
Our maintenance includes:
Visual inspections and cleanliness checks (dust, debris, ventilation)
Load testing and battery capacity verification to evaluate how the system will perform during an outage.
Environmental monitoring of UPS room (temperature, humidity, airflow) because these affect battery life and component health.
Firmware/software updates and diagnostics of system electronics.
Replacement of wear-prone components (e.g., batteries, fans, capacitors) when necessary to prevent unplanned failures.
Logging, reports and advice on when you should refresh or replace.
3. Flexible Service Level Agreements (SLAs)
We offer tailored SLAs based on your business risk and budget:
Regular scheduled visits (e.g., semi-annual, annual)
24/7 remote monitoring of alarm/status
Onsite response for urgent issues
Parts-replacement and emergency dispatch as required
4. Extended Life & Risk Management
Our service helps you extend the lifespan of your UPS infrastructure, mitigate risk of catastrophic failure, and manage support costs predictably.
5. Simplified Support & Single Point of Contact
Rather than juggling multiple vendors (battery vendor, UPS brand support, facility electrician), you get one partner for your UPS maintenance needs—streamlined communication, simplified contracts, unified reporting.
Initial Site Audit
We review your UPS systems: brand/model, age, battery bank condition, environment (room temperature, ventilation), recent service history, criticality of loads.
SLA Proposal & Remediation Plan
Based on the audit we propose an SLA and maintenance plan: frequency of visits, response times, parts-coverage, budget.
On-boarding & Setup
We integrate remote monitoring (if applicable), set up maintenance schedule, assign engineer resources, define emergency contacts.
Ongoing Maintenance & Monitoring
Routine inspections, testing, replacements as needed, monitoring of key health metrics.
Reporting & Recommendations
We deliver regular reports: battery health, component status, environmental metrics, incident history, recommended refresh cycles or component upgrades.
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Cost-effective for small & mid-size operations: Get enterprise-grade UPS support without enterprise profit markup.
Experienced & multi-vendor capable: We support diverse brands/models so you’re not locked into one vendor.
Proactive mindset: We don’t wait for failures — we seek to prevent them and extend life of your system.
High uptime focus: Our objective is minimising risk of UPS failure so your critical infrastructure stays protected.
Single partner simplicity: One contract, one team, one source of support for your UPS assets.
It depends on usage, environment and the age of the system. A good rule-of-thumb is at least once a year for routine inspection and testing. In more demanding environments (dusty, hot, heavy use or large battery banks), you may need semi-annual or quarterly checks.
The top issues include: battery degradation or failure, overheating or poor ventilation, dust or dirt buildup impairing cooling, loose electrical connections or ageing capacitors/fans. Regular maintenance can identify these before they cause system failure.
Yes. Our maintenance plans include inspection and testing of batteries and other wear-components. If we identify items nearing end-of-life (batteries, fans, capacitors), we will recommend and coordinate replacement under your SLA so the system remains reliable and you avoid emergency failures.